Last updated: 21 April 2026
1. Introduction
Club Cars (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you use our website, booking services, or travel with us.
We are registered in Scotland and operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
Information you provide directly
- Booking information: Full name, email address, phone number, pick-up and drop-off addresses, travel dates and times, passenger numbers, flight numbers, and special requests.
- Payment information: Payment card details are processed securely by our third-party payment provider and are not stored on our servers.
- Communication: Any correspondence you send to us via email, phone, or our website contact form.
Information collected automatically
- Website usage data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on our site.
- Cookies: We use essential and analytics cookies as described in our Cookie Policy.
3. How We Use Your Information
- To process and fulfil your booking requests
- To communicate with you about your journeys
- To provide customer support and respond to enquiries
- To improve our services, website, and customer experience
- To comply with legal obligations and regulatory requirements
4. Legal Basis for Processing
- Contract: Processing necessary to fulfil our contract with you.
- Legitimate interest: Processing necessary for our legitimate business interests.
- Legal obligation: Processing required to comply with applicable law.
- Consent: Where you have given explicit consent.
5. Data Sharing
We do not sell your personal information. We may share your data with service providers, drivers (as necessary to fulfil bookings), and legal authorities where required by law.
6. Data Retention
We retain personal information for as long as necessary: booking records for 7 years, marketing preferences until you withdraw consent, and website analytics for 26 months.
7. Your Rights
Under UK GDPR, you have the right to access, rectify, erase, restrict processing, data portability, object to processing, and withdraw consent. Contact us at enquiries@clubcars-standrews.com to exercise these rights.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal information, including encrypted connections (SSL/TLS), secure server infrastructure, and restricted access controls.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
10. Contact Us
Email: enquiries@clubcars-standrews.com | Phone: +44 (0) 1334 479900 | Address: St Andrews, Fife, Scotland, KY16
You may also lodge a complaint with the Information Commissioner’s Office (ICO).